At the end of each step, you’ll be asked “Did this resolve the issue?” If it’s resolved, select Yes, and you’re done! If it isn’t resolved, select No and continue with the guided walk-through. Next, we’ll take you through a series of troubleshooting steps that are specific to your situation. We’ll begin by asking you questions about the Windows version you're using and the issue you’re experiencing. The steps provided here should help fix any errors that come up during the Windows Update process. The steps in this guided walk-through should help with all Windows Update errors and other issues- you don't need to search for the specific error to solve it. If you need help freeing up drive space, see Tips to free up drive space on your PC. If you navigate away from the Updates screen while an update is in progress, there may be unexpected behavior, such as the history section of the Updates page not populating correctly until the current run is finished. This guided walk-through provides steps to fix problems with Windows Updates for Windows 8.1 and 7, such as taking a long time to scan, or error codes while installing updates.įor help with Windows Update issues in Windows 10, see Troubleshoot problems updating Windows 10 instead.Ī common cause of errors is inadequate drive space. If Windows Admin Center indicates that a feature update is available for your cluster, see Install feature updates using Windows Admin Center.
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